Screen Printing FAQs

We’re based in San Diego, California, and serve customers nationwide.

We're available Monday through Friday, from 7 a.m. to 3:30 p.m. PST. Please note that our offices and production facility are closed on weekends and holidays.

Customers choose us for our reliable, high-quality products, exceptional customer service, competitive prices, and wide range of screen printing services. In short, our experience and expertise guarantee your satisfaction with every order.

We offer an exhaustive range of shirt colors. Just let us know what you need, and we'll source it for you.

If you can dream it, we can make it happen. Ink color matching is totally free.

Absolutely! In addition to our apparel offerings, we print on water bottles, pens, mugs, lanyards, socks, and a wide range of other items. If there's something specific you're looking for, just reach out.

Certainly! As long as the design remains consistent, you can split your order into different shirt colors. Please note that a color change charge may apply.

The price of each shirt depends on four key factors:

• Quantity
• Number of colors in the design
• Number of print locations
• Type of garment.

The higher the quantity, the lower the price per shirt. The more colors in the design, the higher the price. If one of the colors in your design matches the shirt color, it won't count toward the total cost.

Absolutely! If you can't find a specific item on our website, please don't hesitate to call us, and we'll track it down for you.

Yes, white does count as a color unless the shirt itself is white.

We do offer shirt design services. However, it might be more efficient to create the design yourself. Designing via email can be time-consuming, often involving multiple drafts. If you have someone with basic graphic design knowledge at your disposal, it could save you time. Please be aware that there may be an art charge if we handle the design for you.

All artwork should be submitted as vector art in Adobe Illustrator, with all text outlined to prevent font substitution. While we can work with alternative formats and files like JPEG, Word documents, and GIFs, art charges may apply. We will make every effort to minimize these charges.

"Approval” is written approval of the custom proof we make for you, along with an official size breakdown. You can provide this approval via email. For larger orders, we typically require a 50% deposit.

Certainly! Please visit our Embroidery page for design ideas for your next project.

Direct-to-garment (DTG) printing is an excellent choice for designs with multiple colors and budget considerations, particularly for smaller orders or quick turnaround times.

Screen printing is recommended for bulk orders, offering better wash durability and brighter prints than DTG. It also provides more options for apparel, including poly/blend garments, whereas DTG is limited to 100% cotton shirts.

To kickstart your project, send us an email, give us a call, or get a quote through our website, and we'll get back to you within 24 business hours.

Once we have your design, apparel style, and size breakdown, we will send you a quote through Printavo that contains the proof, the price breakdown, and a completion date ETA. Please review your order and click the “Approve” button when you’re ready. We will notify you when your order is ready for pickup or shipping and send the invoice.

Our minimum order requirement is 36 pieces. If you have a unique project with fewer pieces, please reach out, and we will explore options for you.

Our standard turnaround time is 10 working days from the approval date. But we can also expedite delivery if you need a quicker turnaround.

Shipping costs vary based on the order. If you'd like us to handle shipping, let us know when placing the order, and we'll give you a rough cost estimate. Once your order is ready, we’ll confirm the actual shipping cost with your approval before adding it to the invoice.

*All P.E. orders receive free shipping.

We accept checks, ACH payments, and credit/debit cards. Please note that all card payments have a 3% service charge, and payment is required before releasing your order.

Absolutely! There is no setup charge on reorders (over 24 pieces) placed the same year as the original order.

If we make a mistake, please contact us within 15 days of receipt, and we will address the issue. After this period, all sales are considered final, even if an issue arises that we did not identify before delivery.