Frequently Asked Questions




  • Will the Dudes design a shirt for us?

    Absolutely, but you might be better off doing it yourself. Design is a tedious process, especially over email, that requires a lot of drafts and time to make sure we have your shirt looking exactly how you want it. If you have someone you can sit down with who has a basic knowledge of graphic design, you can probably save yourself a ton of time. An art charge may apply if we design your shirt for you.

  • What format should the art be in?

    All artwork should be submitted as vector art in Adobe Illustrator, with all text outlined to prevent any font substitution. If that was a foreign language to you and your art is in another format like a jpeg, Word document, or gif, we can definitely work with that but art charges may apply. We’ll do everything we can to minimize those.

  • What is your definition of "Approval"?

    "Approval” is written approval of the custom proof we make for you, along with an official size breakdown. You can do this by email. For large orders, we typically require a 50% deposit.

  • Do you do embroidery?

    We sure do! Check out our Embroidery page to get design ideas for your next project.

  • Should I choose screen printing or Direct to garment printing?

    Direct to garment (DTG) is a great choice if your design has a lot of colors and you're trying to stay within a certain budget. It's also ideal for smaller orders or quick turnaround time.

    Screen printing is preferable for bulk order printing. It also washes better and is brighter than DTG prints. Your choices of apparel for printing are broader too because we can screen print on more poly/blend garments, while DTG is limited to the 100% cotton shirts.


  • How do I get started?

    Send us an email, give us a call, or get a quote through our website and we'll get back to you within 24 business hours.

    Once we have your design, apparel style, and size breakdown, we'll send you a proof. Email us your approval and we'll get you an invoice and an in-hands date. When it's ready to go, we'll call or email you to come in and pick up, or we'll let you know it's ready to ship. Pretty easy right? Get started now!

  • What is the minimum order amount?

    12 piece orders are our minimum. However, if you have a super special project that falls short of that amount, please reach out anyway and we'll see what we can do for you!

  • What is your turnaround time?

    Standard turnaround time is 10 working days from approval, but we can get them to you sooner if you get caught in a pinch.

  • How much will the shipping cost?

    Shipping costs vary based on the order. If you'd like us to ship your stuff, just let us know when you're placing the order and we'll give you a rough estimate of the cost. When it's ready to go, we'll get the actual price for you and get your approval before adding it to the invoice.

    All PE orders receive free shipping.

  • How do I pay for my stuff?

    We accept checks, ACH payments, and credit/debit cards. Please note that there is a 4% service charge on all card payments and payment is required before releasing your order.

  • Can I place a reorder?

    Absolutely! There is no setup charge on reorders over 24 pieces that are placed in the same year as the original order.

  • What is your return policy?

    If we made a mistake, please contact us within 15 days of receipt and we'll take care of you. After that, all sales are final, even if there was an issue we didn't catch before delivery.

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