Screen Printing FAQs

Whether you have inquiries about our service area, product options, design services, or how to get started, you'll find the information you need here.


  • What’s your service area?

    We’re based in San Diego, California, and serve customers nationwide.

  • What are your office hours?

    We're available Monday through Friday, from 7 a.m. to 3:30 p.m. PST. Please note that our offices and production facility are closed on weekends and holidays.

  • Why should I choose Duds by Dudes over other screen printers?

    Customers choose us for our reliable, high-quality products, exceptional customer service, competitive prices, and wide range of screen printing services. In short, our experience and expertise guarantee your satisfaction with every order.



  • Can your team design a shirt for us?

    We do offer shirt design services. However, it might be more efficient to create the design yourself. Designing via email can be time-consuming, often involving multiple drafts. If you have someone with basic graphic design knowledge at your disposal, it could save you time. Please be aware that there may be an art charge if we handle the design for you.

  • What format should the art be in?

    All artwork should be submitted as vector art in Adobe Illustrator, with all text outlined to prevent font substitution. While we can work with alternative formats and files like JPEG, Word documents, and GIFs, art charges may apply. We will make every effort to minimize these charges.

  • What is your definition of “approval?”

    "Approval” is written approval of the custom proof we make for you, along with an official size breakdown. You can provide this approval via email. For larger orders, we typically require a 50% deposit.

  • Do you do embroidery?

    Certainly! Please visit our Embroidery page for design ideas for your next project.

  • Should I choose screen printing or Direct-to-Garment printing?

    Direct-to-garment (DTG) printing is an excellent choice for designs with multiple colors and budget considerations, particularly for smaller orders or quick turnaround times.

    Screen printing is recommended for bulk orders, offering better wash durability and brighter prints than DTG. It also provides more options for apparel, including poly/blend garments, whereas DTG is limited to 100% cotton shirts.


  • How do I get started?

    To kickstart your project, send us an email, give us a call, or get a quote through our website, and we'll get back to you within 24 business hours.

    Once we have your design, apparel style, and size breakdown, we will send you a quote through Printavo that contains the proof, the price breakdown, and a completion date ETA. Please review your order and click the “Approve” button when you’re ready. We will notify you when your order is ready for pickup or shipping and send the invoice.

  • What is the minimum order amount?

    Our minimum order requirement is 36 pieces. If you have a unique project with fewer pieces, please reach out, and we will explore options for you.

  • What is your turnaround time?

    Our standard turnaround time is 10 working days from the approval date. But we can also expedite delivery if you need a quicker turnaround.

  • How much will the shipping cost?

    Shipping costs vary based on the order. If you'd like us to handle shipping, let us know when placing the order, and we'll give you a rough cost estimate. Once your order is ready, we’ll confirm the actual shipping cost with your approval before adding it to the invoice.

    *All P.E. orders receive free shipping.

  • How do I pay for my order?

    We accept checks, ACH payments, and credit/debit cards. Please note that all card payments have a 3% service charge, and payment is required before releasing your order.

  • Can I place a reorder?

    Absolutely! There is no setup charge on reorders (over 24 pieces) placed the same year as the original order.

  • What is your return policy?

    If we make a mistake, please contact us within 15 days of receipt, and we will address the issue. After this period, all sales are considered final, even if an issue arises that we did not identify before delivery.

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