Frequently Asked Questions

Monday through Friday from 7:00am to 3:30pm. We are closed on weekends and holidays.

Our address is 8659 Production Ave, San Diego, CA 92121.

We’re based in San Diego, California, but we’re a one-stop print shop for schools, sports teams, and other organizations nationwide.

Most of our stuff is done out of our awesome production facility in sunny San Diego, California.

Besides the fact that we’re the coolest? We offer reliable, high-quality products, exceptional customer service, competitive prices, and a variety of screen printing services. We have the experience and expertise to make sure you’ll be satisfied with your order.

Pretty much any color you can imagine. Let us know what color you need and we’ll find it for you.

If you can dream it, we can make it happen. Ink color matching is totally free.

Besides all the apparel we offer, the Dudes can print on water bottles, pens, mugs, lanyards, socks, and all kinds of other things. If there's something you're looking for, just let us know and we'll hook you up!

If you want to. As long as you don’t change the design and just switch up the color of the shirts, there is no additional charge.

That is also no problem as long as the design stays the same. A color change charge may apply though

There are four main factors that set the price, quantity, number of colors in the design, number of print locations, and the type of garment. The higher the quantity, the lower the price per shirt. The more colors in the design, the higher the price. If one of the colors in your design is the same as the shirt color, it doesn’t count as a color towards the total cost.

Totally, just give us a call and we can find it for you.

Yes, as long as the shirt isn’t white.

Absolutely, but you might be better off doing it yourself. Design is a tedious process, especially over email, that requires a lot of drafts and time to make sure we have your shirt looking exactly how you want it. If you have someone you can sit down with who has a basic knowledge of graphic design, you can probably save yourself a ton of time. An art charge may apply if we design your shirt for you.

All artwork should be submitted as vector art in Adobe Illustrator, with all text outlined to prevent any font substitution. If that was a foreign language to you and your art is in another format like a jpeg, Word document, or gif, we can definitely work with that but art charges may apply. We’ll do everything we can to minimize those.

"Approval” is written approval of the custom proof we make for you, along with an official size breakdown. You can do this by email. For large orders, we typically require a 50% deposit.

We sure do! Check out our Embroidery page to get design ideas for your next project.

Direct to garment (DTG) is a great choice if your design has a lot of colors and you're trying to stay within a certain budget. It's also ideal for smaller orders or quick turnaround time.

Screen printing is preferable for bulk order printing. It also washes better and is brighter than DTG prints. Your choices of apparel for printing are broader too because we can screen print on more poly/blend garments, while DTG is limited to the 100% cotton shirts.

Send us an email, give us a call, or get a quote through our website and we'll get back to you within 24 business hours.

Once we have your design, apparel style, and size breakdown, we'll send you a proof. Email us your approval and we'll get you an invoice and an in-hands date. When it's ready to go, we'll call or email you to come in and pick up, or we'll let you know it's ready to ship. Pretty easy right? Get started now!

12 piece orders are our minimum. However, if you have a super special project that falls short of that amount, please reach out anyway and we'll see what we can do for you!

Standard turnaround time is 10 working days from approval, but we can get them to you sooner if you get caught in a pinch.

Shipping costs vary based on the order. If you'd like us to ship your stuff, just let us know when you're placing the order and we'll give you a rough estimate of the cost. When it's ready to go, we'll get the actual price for you and get your approval before adding it to the invoice.

All PE orders receive free shipping.

We accept checks, ACH payments, and credit/debit cards. Please note that there is a 4% service charge on all card payments and payment is required before releasing your order.

Absolutely! There is no setup charge on reorders over 24 pieces that are placed in the same year as the original order.

If we made a mistake, please contact us within 15 days of receipt and we'll take care of you. After that, all sales are final, even if there was an issue we didn't catch before delivery.